July - Help Centre (CA) logo
July - Help Centre (CA) logo

All articles

Order Support

What are my payment options?

Online we accept Mastercard, Visa, American Express, ApplePay and GooglePay. Currently, Afterpay is only accepted in our AU, US and CA stores. Please note that if checking out with Shop Pay, this will not be a selectable payment method.

Where are my order details?

The order confirmation you received at the time of purchase can be used as a tax receipt and has all our company details listed for tax purposes. All online orders come with a tracking number which we will send to you via email. Please allow 48 hours

I need to make changes to my order!

You can now amend your order via the confirmation page. Once your order is submitted, you will have 3 hours from order placement to adjust your order. You'll then be given the below options to make changes to purchase items, addresses, contact inform

Pre-Order Information

If an item is out of stock, but expected to be re-stocked soon, it may become available for pre-order. Pre-orders will be logged and shipping once stock becomes available on or around the date specified on the product page. If placing a pre-order and